Ordering Prescriptions

If you do not have the NHS App, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

If you look at your prescription, you will see a list of your repeat medications on the right-hand side. All you need to do is tick the ones you want and hand this in at the reception. Each request for repeat medication is reviewed by a doctor. If he or she feels that the request needs to be discussed, he or she may call you, or ask you to attend to see a doctor.

Not all medications will be available for you to ‘tick’ on the repeat side of your prescription. Please allow 72 hours for your repeat prescription (not including weekends).

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.

We will not issue medications without a clear written prescription and a letter from the consultant.

In the interest of patient safety, please note that a private prescription cannot simply be converted to a NHS prescription. Many drugs that are prescribed in the private sector cannot be prescribed on the NHS.

GPs must agree with the treatment as they take full legal and clinical responsibility for all prescriptions they sign. The doctor must therefore make an assessment as to whether they feel competent to take on this responsibility since the patient has been clinically diagnosed by another specialist healthcare professional - and so this takes extra time.

With certain medications the consultant needs to be responsible initially, until the patient is stabilised on the medication. In some cases the GP may not feel happy to issue the prescription and so the private or hospital prescription will be returned to you.

We therefore advise patients:

• The private prescription request will be considered by a GP - it will not be issued automatically and you may be requested to come in for a face-to-face or telephone appointment with a GP. In this case, you will be contacted.
• If the GP agrees, the prescription will be ready in three working days.
• If you require the medication urgently, the private prescription can be dispensed at a Pharmacy which would incur a fee or purchase a smaller quantity following a consultation with the dispensing Pharmacist until you see a GP.

Please be aware we are an NHS practice and are governed by local prescribing policies which change from time to time.

Urgent requests reduce the efficiency of the service, and use up valuable doctor time. For housebound patients many of the local pharmacies offer a home delivery service and we are happy to liaise directly with them. If you have a long-term chronic condition, which is well controlled, we may well be happy to issue longer prescriptions of up to 3 months. Please discuss this with your doctor at your next appointment.